Voicemail Upgrade

We will be upgrading our campus voice mail system on Tuesday, 8/20 at 7:00 am.  The system will be unavailable for approximately 1 hour.  The process for retrieving messages, greetings, and passwords will not change. 

Voicemail messages for the past 60 days will be automatically imported to the new system.  Messages older than 60 days will still be available by dialing a new number, which will be provided prior to the upgrade.  On September 8, the old messages will no longer be available.

Please take this opportunity to clear out old messages that are no longer needed.
 

The new system will bring some new useful features:

1. Voice mail can be sent to email as a .wav attachment
2. Messages can be checked from a web browser on a PC, MAC, or smartphone
3. User features can be accessed via web browser to allow users to change their password, set their away message (i.e. vacation), record messages, change notification settings, and more.
4. There will also be more automated attendant options to handle calls more efficiently.

*Most of these features will not be available the day of launch but will be activated on a user/department basis.  We will communicate availability of the features after testing.  If you would like to be part the pilot, please let me know.

Please contact me if you have any questions or concerns.