Help Desk Manager position posted

We recently posted the Help Desk Manager and Technology Trainer position.  Below are the job requirements, please see http://jobs.owu.edu for more information.  Applicants should submit a resume by November 1st for full consideration.

Qualifications: 

• Education: Bachelor’s degree.
• Three years of professional experience in front-line computing user support. Additional experience and training in application support and desktop/laptop systems troubleshooting preferred, particularly in an academic environment.
• Professional experience in technology training for college-aged and adult learners, focusing on application usage such as the Microsoft Office suite.
• Extensive experience with multiple operating systems—including current and recent versions of Microsoft Windows and Macintosh OS—as well as personal productivity applications (e-mail, word processing, spreadsheets, presentation tools, databases, etc.) and other desktop applications plus peripheral devices.
• Proficiency with support call tracking and inventory management tools.
• Basic proficiency with enterprise networking directory services like Microsoft Active Directory preferred.

Instructional Technologist position filled

I am happy to announce that the Instructional Technologist position has been filled.  David Soliday has accepted the position and we are developing a transition plan that will allow him to start his new responsibilities in the very near term.  The first items David will be working on include an analysis of the current classroom technologies at OWU as well as a review of our Learning Management Systems (Blackboard and ERes).  David will be working with the appropriate constituents across campus to deliver new services to the OWU faculty.  A search committee will be established to fill the Help Desk Manager and Technology Trainer position that David previously occupied.

I would like to thank the search committee who joined me in this process of selecting OWU’s first Instructional Technologist; committee members were Chris Wolverton, Chair; Melinda Rhodes; Dale Swartzentruber; and Nancy Comorau, as well as those who attended the open forums for the candidates.  Please join me in congratulating David, and do not hesitate to contact me if you have questions or projects where David could be of assistance.