Tuesday, November 16, 2010

Phishing Attack

We are receiving some notices from users who are receiving an email asking for account information.  Please be advised that these are not from OWU and should be marked as SPAM.  Below is an example of the message.  Remember, you should never provide your password or any other sensitive information via email.


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Subject: Ohio Wesleyan University,Email Account Upgrade
To: 



Ohio Wesleyan University,Email Account Upgrade

ATTENTION WEBMAIL USER,

We regret to announce to you that we will be making some vital maintainance on our website.

During this process you might have login problems in signing into your Online account. but to prevent this, you have to confirm your account immediately after you receive this notification.

To confirm and to keep your account active during and after this process, please reply to this message with the below account informations.

Failure to do this might cause a permanent deactivation of your user account from our database to enable us create more spaces for new users.

YOUR ACCOUNT CONFIRMATION

Name:
E-mail ID:
E-mail Password:
Departments:

Your account shall remain active after you have successfully confirmed your account details to the email address below.

The above informations should be sent your help officer with the below email address for prompt response

Thanks for bearing with us.
Ohio Wesleyan University,Service Help Desk
Warning Code: 002671

Monday, November 15, 2010

Blackboard Training Scheduled

David has setup the Blackboard training sessions, see his message below:


As announced, Information Services will be upgrading our Blackboard learning management system in January.  Training on the new system, version 9.1, will be available in several ways.  The new system with all historical course content and all spring 2011 courses will be used for training.
  • Workshop sessions will be offered by me and/or staff from the University of Cincinnati on the following dates/times:
    • Monday through Friday, November 29 through December 3, a morning session from 10:00 to noon covering what's new in the new version--everything except the Grade Center.  There will be a separate session from 2:00 to 4:00 p.m. to introduce the new Grade Center.  These sessions will take place in Corns 109.
    • Tuesday through Thursday, January 4 through 6, the same schedule as above, a general transition session at 10:00 and a Grade Center session at 2:00 in Corns 109.
    • Tuesday through Friday, January 11 through 14, open Q&A sessions from 4:00 to 5:00 in Corns 109.
  • I will be available for one-on-one and small group trainings sessions at times and locations convenient for you.  To arrange a personalized session please contact me.
  • Atomic Learning has online video tutorials on Blackboard 9 for instructors.  You may access these tutorials by logging in to J/CX Web and selecting the Atomic Learning link on the left.
  • In the coming weeks we will be posting documentation on Blackboard 9.1 to the Self Help Site, including basic instructions for how to access it, how to make your course available, how to enroll students or additional instructors, how to copy content between courses, and more.
  • There will also be online resources produced by Blackboard available within the new system once it is available.
Access to the new Blackboard system will be available by December 1 at a web address (URL) to be announced.  The primary URL for our Blackboard system, bb.owu.edu, will be switched to the upgraded version no later than Wednesday, January 5.  All Spring 2011 courses will be in the new version 9.1 system.

Please direct your questions about this upgrade to me.  We look forward to making this project a smooth success, and taking advantage of the many new features in Blackboard 9.1.


David Soliday
Instructional Technologist
E-mail: dcsolida@owu.edu
Phone: (740) 368-3130
 Ohio Wesleyan University
Information Services
Web: infoserv.owu.edu
Facebook: OWU Help Desk

Thursday, November 11, 2010

Video Chat

As winter approaches, it may be the right time to check out the video chat feature of BishopApps.  This works as long as the following conditions exist:  You have a microphone and webcam, and you are logging into bishopapps through a web browser (not using Outlook or Thunderbird).  Of course, the person you wish to conference with must also meet these requirements for full functionality.

We have added webcams to our new standard computer models at OWU, so as systems are replaced, this capability will be more widely available.  Please see the IS Self Help page for more information on connecting to users via video chat, and as always, contact the Help Desk if you have questions.

http://helpdesk.owu.edu/BishopMail#videochat

Thursday, November 4, 2010

Blackboard Upgrade

After consulting with the Campus Technology Council and TLCCP, we have decided to upgrade OWU's Blackboard Course Management software to the latest version (9.1) prior to the start of the Spring 2011 semester. We are currently running version 7.3, which was released in 2006.  Numerous faculty members and students have requested features that are available in the latest version, and there is no additional cost to the University for this upgrade.

Our new Instructional Technologist, David Soliday, will be conducting training sessions throughout November and December to help faculty prepare for the new functionality and interface changes.  Course content will automatically be converted to the new system.

We will communicate the training schedule and new feature information next week.  Please let me know if you have any questions or concerns.